Sep 12th Important Core switch firmware update

​This is a notice that we will be performing server maintenance tasks during the period as below:Tuesday, 13 Sep 2016, from 06:00 to 09:00 (+0800) Hong Kong Time.This will affect a limited number of Linux and Windows Cloud Servers only.During this time there may be brief interruptions to the network. No further impact is expected.Unfortunatly ... Read More »

Aug 1st Emergency server reboot required

​This is a notice that we will be performing server maintenance tasks during the period as below:Monday, 1 Aug 2016, from 17:30 to 23:00 (+0800) Hong Kong Time.This will affect a limited number of Linux and Windows Cloud Servers only.During this time there may be brief interruptions and the Cloud Server will be rebooted. No further impact is ... Read More »

Jun 11th XEN Server Maintenance

​This is a notice that we will be performing server maintenance tasks during the period as below:Friday, 14 Jun 2014, from 07:00 to 10:00 (+0800) Hong Kong Time.This will affect Windows Cloud Servers and Flexicloud servers only.During this time there may be brief interruptions and the Cloud Server will be rebooted. No further impact is ... Read More »

May 30th Windows update and Virtualisation update

​This is a notice that we will be performing server maintenance tasks during the period as below:Friday, 30 May 2014, from 22:00 to 31 May 2014 02:00 (+0800) Hong Kong Time.This will affect Windows based VPS plan 500W, 1000W, 1500W and 2000W both with and without Plesk. During this time there may be brief interruptions and the VPS will be ... Read More »

Apr 14th DDOS attack - 14 April 2014

On Monday, 14 April 2014, The following time period our network was under attack 10:00 ~ 11:31 (+08:00)During this time there was instability in the network connection. It was determined that our infrastructure was the target malformed SSL packet DOS attackWith consulting our vendor, we have done further setup for protection and blocked those ... Read More »

Mar 12th Virtualization Environment Upgrade and Migration Notice

We are pleased to inform you that our Virtualization Environment already upgraded. It is including the latest technology with our hardware equipments which provide faster and stable environment. Currently we are migrating our customers into new environment. During the below time period, your VPS will require to STOP for SHORT PERIOD and reboot ... Read More »

Mar 7th Scheduled Server Maintenance 9-Mar-2014

This is a notice that we will be performing server maintenance tasks during the period as below:Sunday, 9 Mar 2014 from 06:30 to 09:30 (+0800) Hong Kong TimeDuring this period there may be brief interruptions and the VPS will be rebooted.  No further impact is expected.Unfortunately due to the nature of the maintenance a specific time cannot be ... Read More »

Feb 9th Urgent maintenance on Storage

Further investigateion by our Vendor Dell, it is concluded that another replacement of controller should be done in order to ensure service stability. Also its concluded to shutdown the VPS in order to ensure data integrity. This will be carried out between 9-Feb-2014 23:00 to 10-Feb-2014 01:00Previous incident : ... Read More »

Feb 6th Scheduled Flexicloud Maintenance 8 Feb to 9 Feb 2014

​This is a notice that we will be performing server maintenance tasks during the period as below:Saturday, 8 Feb 2014, from 00:30 to Sunday 9 Feb 2014 23:30 (+0800) Hong Kong Time.Affected Services : Flexicloud Virtual MachinesDuring this time there may be brief interruptions and short-term instability in the network connection. Your Virtual ... Read More »